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IT Analyst II - Technical Support FJN Job Listing

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IT Analyst II - Technical Support - NEW BRITAIN, CT US
FJN® JOB Number 13845

Job Description:
Category: Finance
Job Title: IT Analyst II - Technical Support, FJN 13845
Company Name: iCST ,llc
Company Web Site:
Industry/Product: Other; Not Listed  
Annual Salary: Full-Time  
Responsibilities: IT Analyst II - Technical Support 0 in Share Like Location:New Britain, CT Area Code:860 Telecommute:no Travel Required:none 0 Skills:IT Analyst, TCP/IP, DNS, WINS, DHCP, RDP, SCCM, ZEN, WiFi, VPN,Citrix, PXE, Windows 7 MDT, SCCM, Cisco Layer,Microsoft Active Directory, Group Policy Objects, Novell Netware 6.5, Pay Rate:DOE Tax Term:CON_W2 Length: Date Posted:Position ID:980298 Dice ID:cst MUST HAVE SKILLS - 3 to 4 years of field experience with demonstrated working knowledge of operating systems, hardware platforms, and technical disciplines and problem solving/troubleshooting skills. - Must have valid driver's license and own vehicle. - Be available for on-call (pager, cell phone and PDA provided). - Associates Degree or technical degree/certificate in related IT field. - Must be able to work in a team environment, but be able to work on projects individually when assigned. -Thorough understanding of Microsoft Windows XP Professional and Windows 7 Enterprise. 3+ yrs -Basic understanding of Microsoft Windows Server software including print and file shares. 3 + yrs -Thorough understanding of Microsoft Office Suites 3 + yrs -Understanding of SCCM technologies 2 yrs -Thorough understanding of Microsoft Active Directory and Group Policy Objects (GPO) 3 + yrs -Thorough understanding of Microsoft networking technologies (TCP/IP, DNS, WINS, DHCP, etc.) 3+ yrs -Experience in using PC imaging software including PXE -and-amp; Windows 7 MDT 3 + yrs - Level 2 Basic understanding of Safeboot and Bitlocker desktop security controls and systems 1+ yr - Significant experience installing, configuring, upgrading hardware and software, and troubleshooting Windows desktop and laptop computer 3+ yrs -Understanding of remote computing options such as RDP, SCCM, ZENworks Remote, WiFi, VPN and Citrix 3+yrs - Basic understanding of Cisco Layer 2 switch navigation and commands 1 + yr NICE TO HAVE SKILLS -Previous imaging experience -Previous decommissioning experience - Working knowledge of Novell Netware 6.5 server and client administration is a plus * 3 years SOFT SKILLS Must be able to work in a team environment, but be able to work on projects individually when assigned. Self-motivated, detailed oriented and have good organizational and verbal communication skills. Ability to handle a heavy workload and to work well under pressure. Strong interpersonal skills to provide proper level of customer service required in the position. IMPORTANT NOTES: -We are ideally looking at these roles as contract to hire - please submit only candidates that would be interested. -Candidates MUST have their own reliable transportation and must live around 45 minutes from the designated locations -Candidates will be required to lift up to 40 lbs while on assignment. SUMMARY: The PC LAN Tech II provides maintenance and support for end users ensuring that all hardware platforms, operating systems, utilities, and related tools and devices are available to successfully maintain production schedules and service levels. RESPONSIBILITIES: - Functions, somewhat independently, under direction of senior technician or supervisor/manager. Generally follows documented procedures. - Assists in analyzing and evaluating system malfunctions and takes appropriate action as directed. - Involved in the installation and rollout of new software packages, upgrades and new desktop hardware. - Install and configure desktops, laptops, software, and peripheral devices. - Participate in the testing and evaluation of new desktop hardware and software. - Respond to issues escalated by Tier 1 support via a ticket tracking system. Keeps all information in ticket tracking system current. - Supports mobile workforce - Blackberry, Laptop and remote connectivity. - Responsible for documenting solutions to problems. Alex Anthony i CS T The Castle (Lower Level),100 Brickhill Ave, Suite C, South Portland,Maine04106 Phone: Fax: E-mail: [click on "Apply Online" button] Web: Alex Anthony ICST, LLC 100 Brickhill Ave. Lower Level Unit C South Portland, ME 04106 Phone: Fax: Web:
Requirements: Degree: Undergraduate
Language(s): English
Additional Information: Reference Financial Job Network for immediate consideration.
Apply online:
Job Location:
    State: CT
    Country: US
Travel Required: No
Relocation Provided: No
Submit Resume/C.V.: Yes  
Submit Salary History: Yes 

Send resume to:
Email is not available.
Contact Name: HR Recruitment  
Zip/Country Code:
Country: US
Telephone: N/A

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