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Senior Teller FJN Job Listing

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Senior Teller - LOS ANGELES, CA US
FJN® JOB Number 17069

Job Description:
Category: Banking, Investment
Job Title: Senior Teller, FJN 17069
Company Name: RecruitArrow
Company Web Site:
Industry/Product: Banking  
Annual Salary: Full-Time  
Responsibilities: Senior Teller Location : California, Los Angeles Refer job # SKEY127293 Job Responsibilities and Requirements: Job Summary: The Senior Teller position is the main point of contact to service customer transactions in the branch. The position has a high degree of interactions with customers and provides a high level of customer service by responding to customer inquiries, processing customer requests, resolving difficult/complex customer issues and making sales referrals. Major Responsibilities: Customer Service Transactions (70%) Under minimal supervision, provide outstanding customer service by responding to customer requests and inquiries. Assist the customer with retail transactions. Respond directly to customer problems or issues, and assist the customer in resolving them directly. Escalate more complex problems to the appropriate supervisor or coworker within the branch if unable to resolve directly. Responsible for more complex tasks such as safe deposit tasks, handling client request/research, and merchant teller services. Responsible for following and adhering to all bank operational and security policies and procedures, including compliance and privacy policies and procedures to maintain customer confidentiality. Maintain cash drawer within prescribed cash limits and meet cash balancing requirements. Conform to all government compliance regulations. Sales Referrals (15%) Identify and recommend appropriate bank services to best meet customers' needs that result in sales for the branch. Participate in sales promotions and meet monthly sales goals. Other Responsibilities (15%) - Participate in training programs that expand job knowledge and understanding Perform back-up duties such as remote branch capture as necessary. : Skills required: - Must have effective verbal and written communication skills Ability to learn and use branch equipment Good math, reading, and comprehension abilities Excellent problem-solving skills - Must enjoy working with customers and employees High school diploma or equivalent - Typically requires 2 years of customer service experience in a retail bank This is an experienced level position and is under minimal level of supervision and has the knowledge and skills to complete all tasks associated with products, services and transactions assigned. Company is committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. Contact the Following Recruit Arrow Office: Los Angeles 202 S Lake Ave, Unit 250 Pasadena, California 91101 Email: [click on "Apply Online" button] [ Apply Now ]
Requirements: Degree: Undergraduate
Language(s): English
Additional Information: Reference Financial Job Network for immediate consideration.
Apply online:
Job Location:
    State: CA
    Country: US
Travel Required: No
Relocation Provided: No
Submit Resume/C.V.: Yes  
Submit Salary History: Yes 

Send resume to:
Email is not available.
Contact Name: HR Recruitment  
Zip/Country Code:
Country: US
Telephone: N/A

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